Advancing information system testing: challenges, methods, and practical recommendations
DOI:
https://doi.org/10.46299/j.isjea.20250402.13Keywords:
information systems, quality assurance, testing methods, Regression testing, automated testing, performance testing, security testing, testing challengesAbstract
The rapid advancement of technology has made information systems indispensable in various industries, increasing their complexity and the demand for effective testing methodologies. This article investigates the challenges and solutions associated with testing information systems, focusing on quality assurance processes. A structured survey involving 82 professionals, predominantly from the Georgian market, was conducted to assess current practices, identify gaps, and propose improvements. The survey revealed significant challenges in areas such as test planning, environment stability, and the adoption of automated testing tools. Key findings highlight that although 75% of organizations have experienced testers, only 41.5% have well-defined test cases, underscoring the need for better planning. Additionally, while 59.8% of respondents reported stable test environments, a considerable portion still faces instability, affecting testing efficiency. Automated testing, adopted by 31% of respondents, is viewed as highly effective, yet many organizations struggle with its implementation due to resource constraints. Performance and security testing practices also showed variability in frequency and effectiveness, with Apache JMeter being the dominant tool for stress testing. To address these challenges, this article recommends several strategies, including regular training for testing staff, improving test planning with clearer requirements, and investing in stable test environments. Automated testing adoption should be encouraged through targeted training and better tool utilization, while resource optimization can alleviate constraints. Risk-based prioritization of testing tasks is suggested to maximize efficiency under limited resources. These recommendations aim to enhance testing practices, ensuring higher reliability and performance of information systems. The study concludes that further research is needed to explore emerging testing technologies and methodologies, ensuring continuous improvement in quality assurance processes in the evolving landscape of information systems.References
Lortkipanidze, N., & Otkhozoria, N. (2024). Navigating business excellence: The crucial role of information technology service management through best practice ITIL. Georgian Scientists, 6(1), 120–124. https://doi.org/10.52340/gs.2024.06.01.15
Otkhozoria, N., Petriashvili, L., Kudukhashvili, A., & Nino, K. (2023). Comparative analysis of complex information system testing methods. World Science, 4(82), 5. https://doi.org/10.31435/rsglobal_ws/30122023/8076
Otkhozoria, N., Zhvania, T., Petriashvili, L., & Lortkipanidze, N. (2024). The critical role of information technology service management using ITIL best practices to improve business management. Works of GTU, 2(532), 6. https://doi.org/10.36073/1512-0996-2024-2-171-176
Rose, E. (2023). Usability testing plan template: A flexible tool for planning and teaching usability evaluation. Association for Computing Machinery. https://doi.org/10.1145/3548658
Masuda, S., Nishi, Y., & Suzuki, K. (2020). Complex software testing analysis using international standards. 2020 IEEE International Conference on Software Testing, Verification and Validation Workshops (ICSTW), 241–246. https://doi.org/10.1109/ICSTW50294.2020.00049
Garousi, V., & Zhi, J. (2013). A survey of software testing practices in Canada. Journal of Systems and Software, 86(5), 1354–1376. https://doi.org/10.1016/j.jss.2012.12.051
Nass, M., Alégroth, E., & Feldt, R. (2021). Why many challenges with GUI test automation (will) remain. Information and Software Technology, 138, 106625. https://doi.org/10.1016/j.infsof.2021.106625
Sahin, C., Haan, J. D., & Neretina, E. (2020). Banking stress test effects on returns and risks. Journal of Banking & Finance, 117, 105843. https://doi.org/10.1016/j.jbankfin.2020.105843
Salas, M. I. P., & Martins, E. (2014). Security testing methodology for vulnerabilities detection of XSS in web services and WS-Security. Electronic Notes in Theoretical Computer Science, 302, 133–154. https://doi.org/10.1016/j.entcs.2014.01.024
Wang, Y., Mäntylä, M. V., Demeyer, S., Wiklund, K., Eldh, S., & Kairi, T. (2020). Software test automation maturity: A survey of the state of the practice. Proceedings of the 15th International Conference on Software Technologies (ICSOFT), 1, 27–38. https://doi.org/10.5220/0009766800270038
Zhong, H., Zhang, L., & Khurshid, S. (2019). TestSage: Regression test selection for large-scale web service testing. 2019 12th IEEE Conference on Software Testing, Validation and Verification (ICST), 430–440. https://doi.org/10.1109/ICST.2019.00052
Otkhozoria, N., Tsiklauri, N., & Otkhozoria, V. (2024). Selection of mathematical optimization methods for solving engineering practice problems. Georgian Scientists, 6(2), 286–293. https://doi.org/10.52340/gs.2024.06.02.30
Otkhozoria, N., Azmaiparashvili, Z., Petriashvili, L., Otkhozoria, V., & Akhlouri, E. (2023). LabVIEW in the research of fractal properties of the topology of networks and stochastic processes. World Science. https://doi.org/10.31435/rsglobal_ws/30092023/8020
Eisty, N. U., & Carver, J. C. (2022). Testing research software: A survey. arXiv preprint arXiv:2205.15982. https://arxiv.org/abs/2205.15982
Kanewala, U., & Bieman, J. M. (2018). Testing scientific software: A systematic literature review. arXiv preprint arXiv:1804.01954. https://arxiv.org/abs/1804.01954
Rehman, A. U., Nawaz, A., & Abbas, M. (2020). Agile methods: Testing challenges, solutions & tool support. arXiv preprint arXiv:2008.13108. https://arxiv.org/abs/2008.13108
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Nona Otkhozoria, Lily Petriashvili, Taliko Zhvania, Ana Imerlishvili
This work is licensed under a Creative Commons Attribution 4.0 International License.
